Institutional Administration

Usage Statistics

How to Obtain Usage Data

Click the Institutional administration tab of your Profile, then select the Usage Data tab.

In the section entitled Cumulative Page Access Report, use the dropdown menus to select report Type and Year.

In the Format section, you can then choose how you will view the report. To view the report in your browser, choose HTML table. Select Tab delimited text file to download a spreadsheet-readable file to your local hard disk. Alternatively, you may have the system Email the report to the email address you enter in the available field (usually your own email address). After making your choice, click Get Report.

How to Interpret Usage Data

The self-service usage data report available on the Administrator Homepage includes the number of accesses for each of the series on the site, and a cumulative count of usage of all these series within your institution. The report gives a breakdown of usage for the following pages:

The data reported is an accurate reflection of the...

List of Issues

Table of Contents

Abstracts: available for non-subscribed to journals as well as subscriptions.

Full-text PDF: the full article in PDF format, mainly used for printing.

Full-text HTML: the full article in HTML format, fully searchable and with embedded links.

Full-text Total: combination of full-text PDF and full-text HTML accesses.

The data reported is an accurate reflection of the data recorded by our site. However, it is important to take into consideration several factors that can both affect the data itself and your interpretation of it.

Factors Causing High Log Readings

Some users will double click on HTML links or buttons rather than single clicking. This causes 2 requests to the server not one and the server has no way of knowing if the user meant to click twice or not, so both are recorded.

Some users click the REFRESH button or the browser Back and then Forward buttons. This causes additional counts.

Some browsers actually make more than one request to the server for the same page even if the user only clicks once. This is particularly the case with Microsoft IE.

We are logging requests for pages, not actual pages delivered. This means that if a user clicks on an article that they do not have access rights for this is counted as a use (although the user will not get access to the full-text). We are working on a method of separating requests from pages delivered but in the meantime you may find this useful as a way of measuring demand for non-subscribed journals.

Factors Causing Low Log Readings

Caching is a process whereby some files (usually PDFs and graphics files) are stored locally, either within a library or by an internet service provider so that when these files are requested, they are served locally rather than from the publisher's server. This means that these files can be accessed faster and network traffic is reduced. If a local cache serves the file then our site doesn't know about it and the access will not be counted.

The data reported includes accesses from computers within your specified IP range. It does not include accesses using the remote username and password. We are currently developing new reports that will allow us to report separately on both IP access and remote user access.

We have improved the process for extracting hits from the raw data logs. This means that the data now supplied automatically may differ from previously supplied manual data, particularly the abstracts data. Please note that the automatically generated data now available is the most accurate version, bearing in mind the factors outlined above.

COUNTER Compliance

Being COUNTER compliant means that the method of measuring and reporting of usage statistics meets the standards set by the COUNTER Code of Practice.


Adding and Updating IP Addresses

Current versions of Firefox, Internet Explorer, Safari, Chrome, and Opera are all supported. We recommend Firefox (available as a free download) as the fastest and most stable browser when accessing this site.


Downloadable Holdings File

Current versions of Firefox, Internet Explorer, Safari, Chrome, and Opera are all supported. We recommend Firefox (available as a free download) as the fastest and most stable browser when accessing this site.

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